Shipping Policy

Effective Date: Jun 01, 2023

Shipping lead time

All of our products are produced only after successful payment. Regardless of the shipping method chosen, your order will take 3 – 7 business days to process.

  • Order handling Time: 1 – 2 business days.
  • Delivery Time: 2 – 5 business days.
  • Total time you receive your order = Order Handling Time + Delivery Time = 3 – 7 business days.
  • Order cutoff time: 22:00 – (GMT-05:00) Eastern Standard Time (New York).
  • Warehouse Address: 6256 Division, Cass City, MI 48726, United States.

Our offer for delivery is Standard Shipping, delivery service covered by USPS, Yun Express or FedEx as our choice. Delivery is on process from Monday to Friday. Our delivery is off on Saturday, Sunday and public holidays.

Our lead time may be affected in some force majeure cases, such as:

  • IR Disputes/Strikes/War
  • Weather disaster (Storm, volcano, Snowfall and other)
  • Season (e.g. holidays)
  • Bulky or bulky items
  • Carrier error/ Transport accident

If any of the above happens to your package, we promise to keep you updated with as much information as possible.

Shipping fee

Our flat shipping fee is at $6.99.

Any order which purchase from $150 or more, after applying promo code if any, is eligible to be free of charge.


Customer is fully responsible for all delivery information such as name of receiver, contact phone number, delivery address and email address when placing order. In case customer wrongly input such a information, which leads to loss or damage the package, or occur extra cost to re-deliver such a package, customer shall bear all cost that may occurred due to such incorrect information.

Please check your delivery information before placing order to us. We cannot hold any responsibility for any incorrect information provided by customer.


We cover shipping tax or other taxes when customer make a purchase in our website. Everything customer have to pay is product prices and flat shipping fee of $6.99 if any to have product delivered to provided address.

Working Days

We work from Monday to Friday, from 9 am – 5 pm – (UTC-05:00) Eastern Standard Time (New York).

We are off on Saturday, Sunday and other holidays! However, we are always on track. Please send us your email anytime once you need our assist.

How do I track my order?

To check order status, customers can click here, and enter Order ID and Billing email check their order. Order ID and Billing email will be sent to your email when you have successfully placed your order.

What if my order goes missing?

If you believe that your order goes missing or out of your tracking, please contact us by sending an email to We will check the status of order and have our official feedback by email. Please kindly track your order with your Order ID and Email address in advance.

The process for missing order is as below:

  • Customer informs us by email if they believe that the order goes missing.
  • We confirm the status of order and inform customer within 2 business days.
  • If the order is confirmed to be missed, we determine the root of the issue and inform customer. There will be a replacement or a refund will be initiated under customer’s decision. Please read our Refund and Return policy for details.

Contact Amihome Decorations Store